Frequently Asked Questions
Everything you need to know about shopping for your home at Shoezona Supplies.
What is the typical shipping timeframe for home decor and furniture?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping usually takes 5-10 business days. Larger furniture items may require additional handling time for freight delivery.
Do you offer a warranty on your home products?
Yes, all Shoezona Supplies products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship to ensure your home stays beautiful and functional.
What is your return policy if an item doesn't fit my space?
We offer a 30-day return window. If an item doesn't match your decor or fit your space, you can return it in its original packaging for a full refund, excluding shipping costs.
Are the materials used in your products eco-friendly?
We prioritize sustainability. Many of our home supplies are crafted from recycled materials, sustainably sourced wood, and non-toxic finishes to ensure a safe environment for your family.
Do I need to assemble the furniture myself?
While some of our larger pieces come pre-assembled, others require minor assembly. All such items include a detailed instruction manual and necessary hardware for a quick and easy setup.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Affirm to make your home upgrades more accessible.